Privacy Policy
Last Updated: 29 April 2025
Introduction
MindLattice ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our invoice processing service with Xero integration (the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
We collect only the information necessary to provide you with our Service:
- Information you provide during registration (name, email address, and password)
- Information related to your Xero account connection
- Invoice data that you upload or process through our Service
We do not sell your data to third parties under any circumstances.
Beta Service and AI Processing
Important Notice: MindLattice is currently in BETA. During this beta period:
- We may use public Large Language Models (LLMs) such as Claude and ChatGPT to process and recognise information on invoices
- This processing might include Personally Identifiable Information (PII) that appears on invoices
- While we take reasonable precautions, these third-party AI services have their own privacy policies and data handling practices
- We recommend not uploading highly sensitive invoices containing confidential information during the beta period
We are working towards implementing fully private AI processing solutions for the production release.
Data Storage and Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Third-Party Services
Our Service integrates with Xero and may use other third-party services. These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Data Retention
We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- The right to access the personal information we have about you
- The right to request correction or deletion of your personal information
- The right to object to or restrict processing of your personal information
- The right to data portability
To exercise any of these rights, please contact us at privacy@mindlattice.com.au.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@mindlattice.com.au